We are a pioneer organization in making Software development. As a proud Member of BASIS WIL excels in developing quality software in the field of communication and technology through successive phases in an orderly way. This process includes not only the actual writing of code but also the preparation of requirements and objectives, the design of what is to be coded, and confirmation that what is developed has met objectives.

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Windmill’s research and development team has invented their own contact center solution “WIL365” in the field of communication. Windmill has already implemented large number of contact centers and enterprise solutions in Bangladesh. WIL365 contact center is the indigenous technology platform, is built from scratch with SOA concepts. Facilitating the recommended Start-Small SOA approach, it is an ideal fitment for enterprises that practice constant innovation and process intelligence to improve their business results.

As business processes and management styles are changing, there is a need to change the traditional models of practice in organizational communication. Integrated Communications helps companies by doing whatever-it-takes to solve problems by simplifying mobility to save companies time and money. Unified Communication as a Service (UCaaS) is basically looking at all business communications and putting them over IP or Internet Protocol. VoIP is a single mode. UCaaS is multimodal: texting, chatting, video conferencing, screen sharing, video meetings. But it uses VoIP to power the voice part.

When it comes to Mobile apps development, whether it is in Android platform or in IOS platform we relish the opportunity and always come up with a solution which matches the international standards. We have developed mobile apps in the most growing sectors in the country. We have mobile apps in countries e-commerce sectors, e-health, communication, trade marketing, crowd gathering and sales automation.

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We are proudly running  an ISO 9001:2008 certified Contact Center Operation for years with more than 150+ seats. We are the first Bangladeshi company to have their own Contact Center license to run the operation. We have the longest experience in exporting bilingual inbound and outbound contact center services. We are focused on building long term relationship with the customers, by delivering outstanding services to the final consumers.

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Non-voice services are just as crucial to business growth as traditional voiced customer service. In the digital age, Windmill ensures that your organization is accessible across the most popular platforms, we offer customer service solutions for Facebook, Whatsapp and Viber platforms. Our agents respond instantly and intelligently, helping companies increase sales and brand loyalty.

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We understand that every business has its Accounting and Bookkeeping methods to support their business. To welcome this, Windmill has Accounts outsourcing services to meet each industry’s unique needs and requirements. Accounts outsourcing services offered by Windmill will help you to identify the financial indicators and performance readily, enabling you to make the right decisions at the right time. We in fact pride ourselves in specializing in accounting, Bookkeeping, taxation and payroll services for clients across the globe.

Many firms are realizing that they can gain massive advantages from outsourcing non-core HR functions to specialists Rather than keeping a number of HR employees on staff in-house, HR outsourcing provides employers with flexibility and maneuverability in administering everything from payroll to benefits.There are clear advantages to outsourcing non-core HR functions. First and foremost, you’re contracting with a specialist provider, which means that you’re tapping into a talent network with expert skill and knowledge.